Helpscout.net Help Scout: Shared Inbox, Help Center, & Live Chat Software

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.


Helpscout.net Overview

out of 100 for desktop and 70 out of 100 for mobile.

Help Scout is a customer service software that helps businesses to manage their customer interactions more effectively. The website features a clean and professional design, with a large hero image and clear call-to-action buttons that prompt the user to sign up for a free trial.

The main navigation menu is located at the top of the page and includes links to the company’s blog, pricing, and resources. The blog section is updated regularly with helpful tips, industry news, and best practices for customer service.

The homepage also includes a section that highlights the company’s mission statement and values, along with customer testimonials and case studies that showcase the effectiveness of the software in solving real-world problems for businesses. These elements are designed to give potential customers a sense of trust and confidence in the product.

The site is hosted by Amazon and has SSL encryption, which means that customer information is secure and protected.

In terms of family-friendliness, the site doesn’t contain any adult or offensive content.

The site has a fairly low desktop PageSpeed score of 22 out of 100, indicating that there is a lot of room for improvement in terms of site speed and optimization. The mobile score is higher at 70 out of 100, which suggests that the site is more mobile-friendly.

Overall, Help Scout is a well-designed website that effectively showcases the company’s product and value proposition. While there are areas for improvement in terms of site speed, the site is secure and family-friendly.


Helpscout.net Rank Summary

Global Rank
10,667
Average Load Time
2.50sec
Links In Count
548
Website Value
$1.1 M

Helpscout.net Website Safety

logo
Overview
Last Updated: 11/22/2024
Overall result - helpscout.net is safe.
We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.
Norton connect safe logo
Norton Connect Safe
Last Updated: 03/21/2024
helpscout.net is safe.
Norton ConnectSafe evaluates helpscout.net for any unsafe and insecure content. The results are critical for families with young children.
Google logo
Google Safe Search
Last Updated: 10/11/2016
helpscout.net is safe.
SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.
Google safe brwosing logo
Google Safe Browsing
Last Updated: 01/09/2019
helpscout.net is safe.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.
Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.
McAfee logo
Site Advisor
Last Updated: 02/22/2021
helpscout.net is safe.
McAfee assesses helpscout.net for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze helpscout.net for mature or inappropriate content, only security checks are evaluated.
Web of trust logo
Web of Trust
Last Updated: 01/09/2019
helpscout.net child safety is very good.
The WOT calculates reputation of the helpscout.net. This reputation system receives ratings from users and information from third-party sources, assesses the helpscout.net for safety features and confirms, whether helpscout.net is suitable for children.

SSL Information
Domainhelpscout.com
Issuer OrganizationAmazon
IssuerAmazon RSA 2048 M03
AlgorithmRSA-SHA256
Valid form06/24/2024
Expiration07/23/2025
SignedCertificate is not self signed
Additional Domains helpscout.com
*.helpscout.com
*.helpscout.net
helpscout.net

Helpscout.net Rank History

Helpscout.net Hosting Information

Server Location

ASN Information

ASN ID: 16509

ASN Title: AMAZON-02 - Amazon.com, Inc., US

Last Update: 07/15/2024

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#

ASNumber: 16509
ASName: AMAZON-02
ASHandle: AS16509
RegDate: 2000-05-03
Updated: 2012-03-02
Ref: https://rdap.arin.net/registry/autnum/16509

OrgName: Amazon.com, Inc.
OrgId: AMAZON-4
Address: 1918 8th Ave
City: SEATTLE
StateProv: WA
PostalCode: 98101-1244
Country: US
RegDate: 1995-01-23
Updated: 2017-01-28
Ref: https://rdap.arin.net/registry/entity/AMAZON-4

OrgAbuseHandle: AEA8-ARIN
OrgAbuseName: Amazon EC2 Abuse
OrgAbusePhone: +1-206-266-4064
OrgAbuseEmail: abuse@amazonaws.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/AEA8-ARIN

OrgTechHandle: ANO24-ARIN
OrgTechName: Amazon EC2 Network Operations
OrgTechPhone: +1-206-266-4064
OrgTechEmail: amzn-noc-contact@amazon.com
OrgTechRef: https://rdap.arin.net/registry/entity/ANO24-ARIN

RTechHandle: AC6-ORG-ARIN
RTechName: Amazon-com Incorporated
RTechPhone: +1-206-266-2187
RTechEmail: ipmanagement@amazon.com
RTechRef: https://rdap.arin.net/registry/entity/AC6-ORG-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/whois_tou.html
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/whois_reporting/index.html
#
# Copyright 1997-2018, American Registry for Internet Numbers, Ltd.
#

Helpscout.net Domain Registration and Settings

WHOIS

Domain Name: HELPSCOUT.NET
Registry Domain ID: 1590528957_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.registrar.amazon.com
Registrar URL: http://registrar.amazon.com
Updated Date: 2024-02-23T00:48:14Z
Creation Date: 2010-03-28T16:30:51Z
Registry Expiry Date: 2025-03-28T16:30:51Z
Registrar: Amazon Registrar, Inc.
Registrar IANA ID: 468
Registrar Abuse Contact Email: abuse@amazonaws.com
Registrar Abuse Contact Phone: +1.2024422253
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS-1499.AWSDNS-59.ORG
Name Server: NS-1550.AWSDNS-01.CO.UK
Name Server: NS-251.AWSDNS-31.COM
Name Server: NS-808.AWSDNS-37.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:52:21Z


DNS Records
HostA RecordTTL
HostMX RecordPriorityTTL
HostNS RecordTTL
HostTXT RecordTTL

Helpscout.net HTML Check


Errors
Warnings

Helpscout.net Desktop Performance

Last tested: 12/02/2019

Speedometer image
Desktop Speed
33%

Desktop Resource Breakdown
Total Resources101
Number of Hosts22
Static Resources70
JavaScript Resources37
CSS Resources3

Helpscout.net Mobile Insights

Last tested: 05/07/2018

Speedometer image
Mobile Usability
99%
Speedometer image
Mobile Speed
22%

Mobile Resource Breakdown
Total Resources53
Number of Hosts18
Static Resources34
JavaScript Resources23

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